Frequently Asked Questions
What is this going to cost?
During our first phone call, we will ask you a lot of questions about the work you’re hoping to do and some of the finishes you’d like to include. Should you invite us out to meet you, we will review the work with you. Sometimes we can bracket budget numbers during this first meeting. We may need to collect some information on larger or more complicated projects and return to review with you. Sometimes on larger or more complicated projects, basic design is needed to help us formulate an initial budget. This helps every one involved to visualize the concepts and allows us to create an initial budget for your decision process.
How many people are in the crew? Who makes up the crew?
Our employees manage the projects and assist with finish items (punch-out) and with keeping jobs clean and tidy. We engage specialty trade subcontractors for elements such as framing, electrical, plumbing, foundations, etc.
How long have you been in business?
Villa Builders has been in business for over 23 years. Prior to that, Jeff built semi-custom homes in subdivisions in Prince George’s County, Anne Arundel County, and St. Mary’s County.
What type of projects do you like most?
We do all types of projects. Take a peek at our portfolios to see the wide variety of our project experience. We feel that finding a good fit with our clients is more important than job type or size.
How will you take care of the house while you are working?
We set up dust and floor protection and ask that you take steps to protect and/or move your most treasured items from work areas. We are professionals. The care we take while working in and around your home is our top priority.
Are you good with pets?
Many of our clients have pets. Depending on the pet’s temperament, owners may crate or make other arrangements for them during construction. We are accustomed to helping to ensure that pets don’t get out but prefer not to be fully in charge of them.
Tell us about your communication and scheduling processes.
We formulate your schedule once we have a firm understanding of your project and as we head toward the end of our design and planning process. Once we start construction, communication is constant, with email, phone calls and scheduled site meetings. We keep you in the know.
Do you use subcontractors?
We prefer to work with our subcontractor trade partners since it allows us the flexibility to put the right crews on your job. Our subcontractors have been working with us on Villa projects for a long time and understand how we work. They thoroughly inspect the scope of work during our planning process, which helps us estimate the correct amount of time and cost up front, reducing the need for change orders mid-project.
How do we handle customer change orders during the process?
Our planning and design process helps to mitigate the need for most change orders. It’s not uncommon for clients to request additional work and we are delighted to oblige. Items like additional painting can be priced and scheduled fairly quickly. Depending on the scope of work you want to add, will dictate the time needed to develop the cost and get the work scheduled for you.